Financial Aid Operations

Financial Aid Operations

 

Manages the day to day operations of the scholarship, grant, and loan program student applications, originations, disbursements, invoices and reconciliation procedures.

Provides borrowers with loan servicing (payments, deferments, forbearances and service cancellation options). Provides assistance with Pathways2GSFA.org.

Manages the GSFC Call Center. Assists students with information regarding GAfutures, GSFAPPS, scholarship, grant and loan program options.

Vice President: Benita Jorgensen benita@gsfc.org – 770.724.9210

Program and Website Information - gsfcinfo@gsfc.org - 800.505.4732

Borrower Contact/Service Credit/Repayment – customercare@gsfc.org – 800.505.4732

Senior Manager Origination and Disbursement: David Jones davidj@gsfc.org – 770.724.9039

Origination and Disbursement - oandd@gsfc.org - 800.505.4732 option 5.1

SAL Financial Aid Professionals - salsfap@gsfc.org

Student Access Loan Questions (borrowers) - salprogram@gsfc.org

Technical Assistance – SURFER – oandd@gsfc.org – 800.505.4732 option 5.1

Technical Assistance - STARS and Transcript Exchange - trex@gsfc.org