Financial Aid Operations

Financial Aid Operations

Manages the day to day operations of the scholarship, grant, and loan program student applications, originations, disbursements, invoices and reconciliation procedures.

Provides borrowers with loan servicing (payments, deferments, forbearances and service cancellation options). Provides assistance with Pathways2GSFA.org.

Manages the GSFC Call Center. Assists students with information regarding GAfutures, GSFAPPS, scholarship, grant and loan program options.

Vice President: Benita Jorgensen – [email protected] – 770.724.9210

Program and Website Information - [email protected] - 800.505.4732

Borrower Contact/Service Credit/Repayment – [email protected] – 800.505.4732

Senior Manager Origination and Disbursement: David Jones – [email protected] – 770.724.9039

Origination and Disbursement - [email protected] - 800.505.4732 option 5.1

SAL Financial Aid Professionals - [email protected]

Student Access Loan Questions (borrowers) - [email protected]

Technical Assistance – SURFER – [email protected] – 800.505.4732 option 5.1

Technical Assistance - STARS and Transcript Exchange - [email protected]