Financial Aid Operations
Financial Aid Operations
Manages the day to day operations of the scholarship, grant, and loan program student applications, originations, disbursements, invoices and reconciliation procedures.
Provides borrowers with loan servicing (payments, deferments, forbearances and service cancellation options). Provides assistance with Pathways2GSFA.org.
Manages the GSFC Call Center. Assists students with information regarding GAfutures, GSFAPPS, scholarship, grant and loan program options.
Vice President: Benita Jorgensen – benita@gsfc.org – 770.724.9210
Program and Website Information - gsfcinfo@gsfc.org - 800.505.4732
Borrower Contact/Service Credit/Repayment – customercare@gsfc.org – 800.505.4732
Senior Manager Origination and Disbursement: David Jones – davidj@gsfc.org – 770.724.9039
Origination and Disbursement - oandd@gsfc.org - 800.505.4732 option 5.1
SAL Financial Aid Professionals - salsfap@gsfc.org
Student Access Loan Questions (borrowers) - salprogram@gsfc.org
Technical Assistance – SURFER – oandd@gsfc.org – 800.505.4732 option 5.1
Technical Assistance - STARS and Transcript Exchange - trex@gsfc.org