Student Aid Services
Manages the State Program Regulations for all programs, College HOPE Eligibility Calculation Service (CHECS), Dual Enrollment funding program, REACH Georgia Scholarship program, design of the new systems: Postsecondary Functions and High School Functions. Provides state training.
Provides assistance with program regulations, eligibility information, CHECS, initial eligibility for the HOPE and Zell Miller Scholarship programs, administrative review process and exception requests. Provides assistance with the Dual Enrollment funding application and program requirements. Provides training and assistance with the design of the systems and guidance of the state aid programs.
Vice President: Pennie Strong - firstname.lastname@example.org - 770.724.9014
Program Administration - email@example.com - 770.724.9251
CHECS - CHECShelpdesk@gsfc.org
Dual Enrollment funding Program- firstname.lastname@example.org
REACH Georgia Scholarship Program – email@example.com
Financial Aid Operations
Manages the day to day operations of the scholarship, grant, and loan program student applications, originations, disbursements, invoices and reconciliation procedures.
Provides borrowers with loan servicing (payments, deferments, forbearances and service cancellation options). Provides assistance with Pathways2GSFA.org.
Manages the GSFC Call Center. Assists students with information regarding GAfutures, GSFAPPS, scholarship, grant and loan program options.
Vice President: Benita Jorgensen – firstname.lastname@example.org – 770.724.9210
Program and Website Information - email@example.com - 800.505.4732
Borrower Contact/Service Credit/Repayment – firstname.lastname@example.org – 800.505.4732
Senior Manager Origination and Disbursement: David Jones – email@example.com – 770.724.9039
Origination and Disbursement - firstname.lastname@example.org - 800.505.4732 option 5.1
SAL Financial Aid Professionals - email@example.com
Student Access Loan Questions (borrowers) - firstname.lastname@example.org
Technical Assistance – SURFER – email@example.com – 800.505.4732 option 5.1
Technical Assistance - STARS and Transcript Exchange - firstname.lastname@example.org
Marketing Communications and Outreach Services
Provides financial aid information to students, parents and high schools including state aid program information and FAFSA completion events. Provides newsletters and creates social media content (podcasts, Facebook, Instagram, and Twitter.)
Vice President: Melissa Cruz – email@example.com 770.724.9078
Outreach Manager: Mendi Morrow – firstname.lastname@example.org – 770.724.9062
Outreach Team: email@example.com